At Skynyx Technologies ("Company", "we", "our", "us"), we strive to provide reliable web hosting, domain registration, and IT services. This Cancellation and Refund Policy outlines the terms under which cancellations and refunds are processed. By purchasing our services through skynyx.in, you agree to this policy.

1. Service Cancellation

- Customers may request cancellation of services at any time via our client portal or by contacting our support team.
- All cancellation requests must be submitted at least 7 days before the next billing cycle to avoid renewal charges.
- Once a cancellation request is processed, all data, files, and configurations associated with the service may be permanently deleted. We are not responsible for any data loss after cancellation.

2. Refund Eligibility

Refunds are available only under the following conditions:

1. Software Licenses & Digital Products

- Software licenses, SSL certificates, and other third-party software/add-ons are non-refundable once issued.

2. Custom Development / One-Time Services

- Payments for professional services (e.g., web design, custom development, consultancy) are non-refundable once the project has started.

3. Non-Refundable Situations

No refunds will be issued in the following cases:

- Violations of our Terms & Conditions or Acceptable Use Policy.
- Account suspension/termination due to spam, abuse, or illegal activities.
- Non-usage of purchased services.
- Delays or downtime caused by third-party providers outside our control.

4. Refund Processing

- Approved refunds will be processed within 7–10 business days from the date of approval.
- Refunds will be issued only to the original payment method used during purchase.
- Transaction fees, payment gateway charges, and taxes are non-refundable.

5. Policy Updates

We may revise this Cancellation and Refund Policy at any time. Updates will be posted on this page with a revised "Last Updated" date. Continued use of our services after updates indicates acceptance.

6. Contact Us

For cancellation or refund requests, please contact:
Skynyx Technologies Pvt Ltd
Website: www.skynyx.in
Email: support@skynyx.in
Phone: +91 95516 51511